Delivery

How do I enjoy free delivery in Singapore? What does free postage include?

  • All mailing list subscribers in Dopestreet Boutique enj0ys free delivery within Singapore. To subscribe, click here
  • Upon subscription, you will receive a free delivery coupon code which you can utilise to receive free delivery. This coupon code is sent out in every newsletter update.
  • Free postage is normal standard delivery that is not trackable via Singapore Post. If you would like to track your parcel, please opt for ‘Registered Postage’ by Singapore Post. Alternatively, you can drop us an email if you would like your order to be sent via Ta-q-bin next day delivery at an additional SGD$6
  • We highly recommend all customers to opt for ‘Registered Postage’ as we will not be liable for any loss of parcels delivered through normal postage during the course of delivery.

 

Has my order been shipped out yet?

  • We dispatch all parcels at Dopestreet Boutique within 24 hours once payment has been verified and an ‘Order Completed’ email has been sent to the customer from Mondays to Saturdays excluding Sundays and public holidays.
  • If a particular merchandise in unavailable, our Dopestreet Service Ambassador will get in touch with you via email or phone.

 

How do I track my registered article?

  • Once we dispatch the parcel for delivery, your registered article number will be sent in a separate email to you for your reference.

 

I have received a faulty/wrong order, what should I do?

  • At Dopestreet Boutique, we ensure all parcels are double checked before it is dispatched for delivery. In a case of a faulty/wrong order, please kindly email us at contact@dopestreetboutique.com and our Dopestreet ambassador will attend to you within 24 hours on working days from Mondays to Saturdays.

 

How much does international delivery cost?

  • We now currently ship international! For more information on international delivery, CLICK HERE.
  • For more assistance on international delivery on non-stated countries, please feel free to email us at contact@dopestreetboutique.com

 

Is a meet up to collect my orders available?

  • Self collections are available at Seng Kang & Serangoon for orders above $200 however customer would need to arrange with Dopestreet Ambassadors 48 hours in advance
  • Unfortunately we do not do any meetups elsewhere except during festive / peak period such as Christmas and Chinese New Year
  • A free next-day (morning, noon or evening) courier delivery is available for purchases above $250 delivered via Ta-Q-Bin service